In a recent announcement, Volvo has addressed the concerns of EX30 owners by assuring them of a physical fix for their batteries. This news comes after the company had advised its customers not to charge their batteries beyond 70 per cent.
The safety of our customers has always been our top priority and we understand the importance of addressing any potential issues promptly. We would like to assure all EX30 owners that the upcoming physical fix will provide a long-term solution for their battery charging concerns.
As a responsible and environmentally conscious company, we have always been at the forefront of innovation and technology. The EX30, our first all-electric compact excavator, is a testament to our commitment towards sustainable and eco-friendly practices. However, we also understand that with new technology comes new challenges and we are determined to find effective solutions for our customers.
After thorough investigations and consultations with experts, Volvo has identified the root cause of the issue and has developed a physical fix for it. This fix will be available to EX30 owners in May, giving them peace of mind and ensuring the safe and efficient operation of their machines.
We would like to thank our customers for their patience and understanding during this time. We understand that this situation may have caused inconvenience and we sincerely apologize for that. However, we believe that this physical fix will provide a permanent solution and will enhance the overall performance of the EX30.
At Volvo, we continuously strive to provide the best products and services to our customers. We are confident that the EX30, with its advanced technology and now with the added physical fix, will exceed our customers’ expectations and provide them with a seamless and hassle-free experience.
We would also like to take this opportunity to remind our customers to follow the recommended battery charging guidelines to ensure the longevity of their batteries. Charging the battery beyond 70 per cent may cause a potential safety hazard and we urge all EX30 owners to strictly adhere to this advice.
In conclusion, Volvo is committed to providing our customers with the best possible solutions and we are confident that the upcoming physical fix will resolve any concerns regarding the battery charging. We would like to thank our customers for their trust and support and we look forward to continuing to serve them with our innovative and sustainable products.
Thank you.
